Haryanto, Tri, Ratih Huriryati, and Lisnawati Lisnawati. “Optimizing Public Digital Service Utilization through Marketing Intelligence: An SLA-Based Analysis of the Palapa Ring Network”. Jurnal Indonesia Sosial Sains 6, no. 11 (November 24, 2025): 3578–3584. Accessed April 18, 2026. http://jiss.publikasiindonesia.id.solusipublish.com/index.php/jiss/article/view/2106.