ZAEIN, Heryatul Azizah; RAIS, Syafruddin. The Influence of Excellent Service and Effective Communication on Customer Loyalty at Excelso Vitka Point Tiban Batam. Jurnal Indonesia Sosial Sains, [S. l.], v. 5, n. 11, p. 3011–3020, 2024. DOI: 10.59141/jiss.v5i11.1511. Disponível em: http://jiss.publikasiindonesia.id.solusipublish.com/index.php/jiss/article/view/1511. Acesso em: 18 apr. 2026.